Creating your account

A new Overdesk workspace takes one short form and one email. You sign up with your work address, click the link we send you, and land in the setup wizard with your 14-day free trial already running. No credit card is required.

Sign up

1. Open app.overdesk.io/signup.
2. Fill in Your name, Work email and Workspace name.
3. Check Workspace URL. Overdesk fills it in from your workspace name, and you can change it. It is a unique ID for your workspace, written in lowercase letters, numbers and hyphens, between 3 and 48 characters.
4. Tick the box to agree to the Terms of Service and Privacy Policy, then choose Create workspace.
5. Open the email we send you and click the link inside. It expires in 15 minutes.

Clicking the link creates your workspace and signs you in. You are its owner, the one role that can manage billing and that nobody else can remove.

One workspace per email address

Each email address belongs to exactly one workspace. If you sign up with an address that already has a workspace, Overdesk does not create a second one: the email we send points you to sign in instead.

If the workspace ID you picked is already taken, Overdesk adds a short suffix to it rather than turning you away.

Signing in later

Overdesk signs you in with an emailed link, so there is nothing to remember. On the sign-in page, enter your email and choose Send login link. The link expires in 15 minutes. A session lasts 24 hours, and after that you ask for a fresh link the same way.

The sign-in page gives the same answer whether or not an address has an account, so nobody can use it to find out who your team is. If an address has no account, no email arrives.

What happens next

The link opens Get started with Overdesk, a short wizard with the steps Connect Platform, Configure AI and Finish. It connects your help desk, saves your Anthropic API key and your docs site, and sets how much conversation history to import.

Everything in the wizard is also in Settings, so you can use Skip for now and finish there. One default differs: without the wizard, the first import reaches back 90 days rather than 1 year, unless you choose otherwise in Settings → Knowledge base first. If a teammate who is not an admin signs in before setup is finished, they see a page saying the workspace is still being set up.

Continue with Connect your help desk. Your trial is described in Your trial.